Stakeholder management is closely related to public consultations.

 

In fact - without a great understanding and mapping of target stakeholders, it is VERY difficult to organise a satisfactory consultation.  

 

The ConsultationGuRU has devised and delivered training material on stakeholder engagement for over 20 years. He has also written and published around 100 articles for the Consultation Institute and other organisations

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Rhion addressing Tractivity's Stakeholder engagement Summit in 2024 on the subject of 'The Magic of Stakeholder Mapping"  

 

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Spring 2026

Four insights from Tractivity Chief Executive, Paul Rivers

1. Why Organisations Keep Paying for Software They Don't Use - click here

Paul exoplains how much functionality is unsued, the questions raised about adaption/governance and the opprtunity to secure better return on investment.

2. Why Accountability Starts With Naming Your Team on the Website - click here

How Tractivity turned its back on industry-common medioocre customer support by appointing named customer success teams with Quarterly Business Reviews.

3. Why Organisational Inertia is Your Biggest Competitor - click here

The costs of oversusing unco-ordinated shreadsheets and the data fragmentation that results. How it leads to having only a partial view of your stakeholders.

4. What Long-Term Partnership Really Looks Like After You Sign - click here

Moving away from the 'polished demo' sales towards a longer-term business support strategy, Tractivity competes not just on functionality, but on superior domain knowledge and trust.

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Since 2023, the Consultation GuRU has written authoritative articles for TRACTIVITY on many aspects of stakeholder management, some of which are accompanied by short explanatory videos.

 

In September 2025, Rhion addressed the TRACTIVITY Customer Day, on the subject of "Next-generation stakeholder management - how a changing world demands so much more."

The following articles summarise the key messages.

More 2025 TRACTIVITY artices will appear here: